COVID-19 Updates & Reopening Information

As Governor Hutchinson develops directives for the removal of pandemic strictures on elements of our economy and society, we will post the dates of reopening and associated information here. Below are quick links to unemployment information, business resources, and testing information. 

April 27:  Elective surgeries permitted

May 4: Reopening of gyms, fitness centers, and athletics facilities

May 4: Reopening of faith-based organizations. View guidance here.

May 4: Limited reopening of large outdoor venues

May 6: Reopening of barber, cosmetology, body art, massage, and medical spa services

May 11: Return of limited dine-in service for restaurants

May 11: Elective Procedures Phase II

May 11: Elective Dental procedures

May 15: Limited re-opening of State Parks amenities, lodging, and RV camping for Arkansas residents

May 18: Limited reopening of large indoor venues

May 18: Limited opening of casinos at 1/3 capacity.  

Ma 18: Summer Day Camps

May 21: Overnight Camps

May 22: Recreational pools. 
Please note: City pools and splashpads remain closed at this time. 

June 1: Community and School Team Sports 
Please note: City playing courts and fields remain closed unless noted in the May 22 limited re-opening, and group sizes remain limited when using city park amenities. 

Click here for information on City of Fayetteville Offices and Departments 

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To view the archived COVID-19 Daily Updates, March - May 5, 2020, click here.

City Offices and Departments

City Hall /  Utility Payments

City Hall is closed to the public. While City Hall is closed, in-person payments for bills and invoices will not be available. The payments office will continue to be staffed, and they will process payments and reports as usual. Customers may use drop-boxes outside of City Hall (check or money order only) and continue to make payments through the mail or electronically through the City’s payments page here. Requests for new service can be made by phone or by email. For new service contact information, please go here.  

City Council and Committee / Commission Meetings

City meetings are being held remotely via Zoom.  For information about joining upcoming meetings, click here.

Police Department

The Fayetteville Police Department front lobby is now closed. However, the public can still access the vestibule through the front doors and use the call box. The call box will direct you to the Records Department, which is currently working 24 hours a day for you.

Parks and Recreation

City parks are open. However, some City park amenities are closed until further notice, and groups that do not practice distancing on city park property are prohibited. Amenities not listed below are closed. Please note: All city trails will remain open at this time, and Walker Park restrooms will remain open.

Park amenities re-opened as of 5/22:

Wilson Park Tennis Courts: Open for singles play only. Courts are reserved from 7- 8:30 a.m. for senior citizen use (ages 65 and older). Signs are posted with social distancing guidelines that should be maintained while using tennis courts.

Walker Park Tennis Courts, Batting Cages, Handball/Racquetball Court, Horseshoe Pits and Skate Park: Signs are posted with social distancing guidelines that should be maintained during use of these amenities.

  • Additional use guidelines for Walker Park amenities include: Tennis Courts: Open for singles play only. Courts are reserved from 7 – 8:30 a.m. for senior citizen use (ages 65 and older)
  • Batting Cages: only two people permitted per batting cage

Bryce Davis Iams Dog Park: Signs are posted with social distancing guidelines that should be maintained while using the dog park.

Lake Fayetteville Marina and Lake Sequoyah Marina: Signs are posted with social distancing guidelines and spacing markers that should be maintained on docks and in the bait shop. Customers should wear face coverings in the bait shop. Sneeze guards are installed at public counters, and hand sanitizer is available for public use. Staff and contractors must wear face coverings when working with customers. The bait shop will admit only one person at a time. Symptomatic persons will not be admitted to the bait shop.

Additionally, the City will continue its waiver of fishing permit fees for City lakes until further notice.

White River Batting Cages: Signs are posted with social distancing guidelines that should be maintained while using the cages. Only two people permitted per batting cage.

If parks are crowded, please visit another park site (click here to view a map of City parks and trails) or return when the park is less crowded. To help families experiencing cabin fever, park staff is developing programming, such as a sidewalk chalk art contest, that allows for social distancing. Please join our Parks and Recreation social media including Facebook and Twitter to keep informed. Follow CDC guidelines including staying home if you or a family member is sick or experiencing symptoms.

The Parks and Recreation Department office and Yvonne Richardson Community Center are closed. Our Department is operating with some staff working from the office and others working from their home. Park Maintenance Staff are essential staff and are working their normal schedule of 7 am – 3:30 pm. Signage is posted on our front door.  Please contact us by email or 479-444-3471 if you have questions.

Recycling and Trash

Curbside Recycling Temporarily Suspended in Response to COVID-19
To protect employees, the Recycling and Trash Collection Division temporarily suspended curbside recycling pick up until further notice. All residential yard waste compost collection and residential/small commercial trash collection services will remain unchanged at this time.  To make recycling easier for residents during this time, the City has increased the number of recycling drop-off locations.  Click here to view the full list. 

Food-Waste Compost Drop-off Sites
For your convenience, we have opened additional locations for drop-off of residential food waste for the City’s compost program.  Click here to view the list of sites and materials accepted.

Spring Clean-up Dates Postponed. Due to the COVID-19 pandemic, the scheduled 2020 Spring Clean-up events have been canceled.  New dates (to be determined) will be added in the summer.

Animal Services

Animal Services is now closed to the public.  Staff are caring for the animals as normal, and we will be answering phones as normal. Animal control officers will be switching to emergency only calls beginning today, March 17 at noon. Staff will still be working with citizens to help them reclaim their pet(s) if they are impounded by an animal services officer. Animal Services is temporarily suspending owner surrenders and our income-based spay/neuter clinic until further notice.

Animal Services is waiving all adoption fees currently due to the COVID19 pandemic.
If you are interested in adopting, please follow these steps:

  1. If you are interested in an adoptable shelter pet, please call the shelter at 479-444-3456 and speak with the staff member in charge of the pet’s care. 
  2. If you think the pet will be a good fit, next fill out the adoption application which can be found on the city’s website at the link below and email it to   Link:
  3. Lastly, Animal Services will arrange a time for you to come to the shelter, meet the pet, and if all goes well, take the pet home!  

Code Compliance

During the COVID-19 pandemic, the City’s Community Resources Division is continuing to issue notices for violations of City code for such things as overgrown lawns, blocking of right-of-way, etc. However, in order to protect our staff and residents from COVID-19, our officers will no longer place hang-tags on doors, but will instead place a violation notice on a stake in the yard.  As always, no notice of violation is made unless a complaint has been made to the City and the complaint has been verified.


Parking regulations remain in effect for the City of Fayetteville and a scaled-back approach to enforcement is being used to ensure compliance with those regulations. Warnings for expired and unpaid meters are being issued as a method to inform parkers that the regulations are still in effect. However, multiple warnings for frequent violators could result in a citation. In addition, several on-street parking spaces throughout the Downtown area have been converted to “free” temporary parking for curbside pickup.

The City’s Parking Division area now closed to the public. We are still operational with some staff continuing to work in the office and some staff working from home.  Please contact us by email at or 479-575-8280 if you have any questions